Jeff Adkins
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Recent activity by Jeff Adkins-
I need to remove my data from an Oculus Quest I no longer have access to.
Using your Oculus account, you can perform a remote wipe of your Oculus Quest even if you don't have physical access to your device. To remove your data from an Oculus Quest remotely: On a comput...
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My Oculus Quest isn't charging.
If your Oculus Quest isn’t charging, it may need to cool down first. If you continue to encounter issues with your headset taking a charge after letting it cool down, please contact Oculus Support ...
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My Oculus Quest isn't turning back on after I did a factory reset.
If you have trouble turning your Quest back on after performing a factory reset, hold down the power button for 30 seconds. If you continue to encounter issues with your Oculus app installation af...
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I'm having trouble charging my Oculus Quest.
If you run into any issues with charging your Oculus Quest 2 or Quest, try the following steps: When charging, ensure your charging cable is connected to your headset properly. If you're not sure...
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My Quest 2 is stuck trying to run the initial updates.
If your Oculus Quest 2 gets stuck while trying to run the initial updates, please follow the steps below: If you haven't already, plug your Quest 2 in with the charger that came in the box. Wa...
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I got stuck on a black screen in-VR while trying to set up my Oculus Quest 2.
If you get stuck during the in-VR setup process, rebooting your Oculus Quest 2 headset will often fix the issue, and allow you to continue setting up your headset. To reboot your Quest: With your...
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My Oculus Quest 2 isn't connecting to Wi-Fi during the initial setup.
https://support.oculus.com/342268153627898/#faq_830671261073256 The troubleshooting steps listed below are specific to Oculus Quest 2 headsets that can't connect to Wi-Fi during the initial setup p...
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I'm having trouble connecting or pairing my Oculus Quest 2 or Quest controllers.
If you're having trouble connecting or pairing your Oculus Touch controllers to your headset, try any of the following actions: While you have your headset on, press and hold the Oculus button. ...
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I'm having trouble pairing my Oculus Quest 2 or Quest to the Oculus app.
If you're having trouble pairing your headset during the initial setup process, you may see a pairing code in-VR that looks like this: To resolve pairing issues during initial setup: Open the Oc...
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I’m having trouble setting up Guardian using my Touch controllers.
If you’re having trouble setting up Guardian with your Quest 2, Quest or Rift S, try the following: Play Area Check to make sure your play area is at least 3 feet by 3 feet (1 meter by 1 meter). ...