My Oculus Quest 2 isn't connecting to Wi-Fi during the initial setup.

https://support.oculus.com/342268153627898/#faq_830671261073256

The troubleshooting steps listed below are specific to Oculus Quest 2 headsets that can't connect to Wi-Fi during the initial setup process. If you're having Wi-Fi issues after you've already set up your device, check out these post-setup troubleshooting steps.

We're aware of an issue that may cause some Oculus Quest 2 headsets to not detect or connect to Wi-Fi automatically during initial setup. If your Quest 2 isn't connecting to your home Wi-Fi network, or if you're prompted with an error message asking you to turn Wi-Fi on, please try the following steps to resolve the issue:

1. In your phone's settings, disable, then re-enable Wi-Fi.

2. If you see a pairing code in your headset that looks like this:

   

   you may be able to continue the setup process using the Oculus mobile app. To do this:

   1. Open the Oculus app on a compatible mobile device. If you don't already have the Oculus app, you can download it from either the App Store or Google Play store using the links below:

      • Google Play

      • Apple App Store

   2. When you open the Oculus mobile app, you'll continue the setup process which includes:

      • Signing into Oculus with Facebook

      • Setting up a VR profile

      • Adjusting preferences and privacy settings

      • Creating an Oculus Store PIN

      • Adding payment information

   3. Once you complete the steps listed above, choose Oculus Quest 2.

   4. Your headset will either pair automatically, or ask for the pairing code that was displayed while you were in-VR.

   5. After your headset is paired, tap Controller or Headset Problem?, and select the issue that you're having.

   6. Follow the remaining steps displayed in your Oculus app to resolve the issue.

3. Reboot your headset:

   1. With your headset on, hold the power button on the right side of your headset down until you're prompted with a shut-down screen.

   2. Select Restart.

4. Factory reset your headset:

   1. Turn off your headset.

   2. Hold the power and volume (-) buttons down simultaneously until the boot screen loads on your headset.

   3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.

   4. Use the volume buttons on your headset to highlight Yes and press the power button.

If none of the above steps solve your problem, please contact Oculus Support.