I'm having trouble connecting or pairing my Oculus Quest 2 or Quest controllers.

If you're having trouble connecting or pairing your Oculus Touch controllers to your headset, try any of the following actions:

• While you have your headset on, press and hold the Oculus button.

• Remove the batteries and place it back into your Oculus Touch controllers.

• Unpair and re-pair your controllers:

• To unpair your controller:

1. Open the Oculus app on your phone.

2. Tap  from the universal menu.

3. Tap the Oculus Quest 2 or Quest headset you currently have paired.

4. Tap Controllers, then tap the controller that you want to unpair.

5. Tap Unpair Controller > Unpair.

• To re-pair your controller:

1. Open the Oculus app on your phone.

2. Tap Oculus Quest 2 or Oculus Quest in the top left corner of your Oculus app.

3. Tap Settings in the bottom right corner of your app.

4. Tap Oculus Quest 2 or Oculus Quest under your name and email.

5. Tap Controllers then tap + Pair New Controller.

6. Tap Pair Oculus Quest Left Controller or Pair Oculus Quest Right Controller to choose which controller you’d like to pair.

7. Press and hold the  and  buttons on your right controller or  and  on your left controller until the controller LED blinks and then lights up to finalize the pairing.

If you continue experiencing issues pairing or connecting your Oculus Quest controllers, contact Customer Support.

Note: If your Oculus Quest controller LED does not light up, you may need to replace the controller battery.